Posts Tagged ‘Credit Report Damage’

FINALLY! The Industry and the new Consumer Financial Protection Bureau Address the Problem of Widely Varying Credit Scores.

Wednesday, August 3rd, 2011

Boy, is this study overdue!

The new Consumer Financial Protection Bureau will undertake a study, with information provided by the credit bureaus, to address the problem of wide variations of credit scores that have been noted by so many consumers.

This short article describes the study to be done.

My only problem with the article is that it seems just a bit…pansy. Here’s my opinion of the real situation: the article below mentions the fact that the bureaus weight and process the information differently for different end-users of the credit scores. All true. What the article does not address is the fact that this rule holds true for the “consumer disclosures” (industry phrase for consumer credit report) which the bureaus provide to consumers. So, the calculations (industry term is “algorithms”, which is a mathematical term which basically means “formula”) for the consumer reports are different than the calculations for the various lenders, potential employers, insurers, etc. who may pull the report in connection with a loan, job or insurance application.

In other words, consumers consistently get the “white-washed” credit score. Potential lenders, etc. can and often do get something quite different.

Here’s the article, from Yahoo Finance. I hope you enjoy it.

Personal finance experts extol the benefits of periodically reviewing your credit report and score. In fact, credit reports are so important that federal law requires the three major credit reporting agencies to make credit reports available for free (see annualcreditreport.com for more details). While federal law generally does not require credit reporting agencies to give consumers their credit scores, there are many ways to get your score for free. And it’s consumers’ access to their credit score that has created a problem.
Consumers can purchase their credit score in several ways. They can get access to their credit score from one of the three major credit reporting agencies when they get their credit reports.
Consumers can also get their credit scores as part of purchasing either credit monitoring or identity theft protection services. And here’s the problem–the credit score consumers receive is not the same credit score lenders receive when evaluating an application for credit.
The Dodd-Frank Wall Street Reform and Consumer Protection Act addressed this discrepancy. The Act requires the newly formed Consumer Protection Financial Bureau to “conduct a study on the nature, range, and size of variations between the credit scores sold to creditors and those sold to consumers by consumer reporting agencies that compile and maintain files on consumers on a nationwide basis? and whether such variations disadvantage consumers.”
Last month, the CPFB released its first report on the differences between credit scores sold to creditors and scores sold to consumers. And the conclusion was eye-opening: “When a consumer purchases a score from a [credit reporting agency], it is likely that the credit score that the consumer receives will not be the same score as that purchased and used by a lender to whom the consumer applies for a loan.”
There are several potential reasons why scores may vary:
1. Educational Scores: The scores consumers purchase are often what the CPFB calls “educational scores.” While these scores may provide consumers with some indication of how potential lenders will view their credit worthiness, educational scores vary from the industry standard FICO score.
2. Industry Scores: Even if a consumer purchases his or her FICO credit score, it may vary from industry specific FICO scores. Not all FICO scores are the same, and certain industries (e.g., auto and home loans) use variations of the FICO scoring formula designed specifically for those industries.
3. Custom Scores: As if educational and industry scores were not confusing enough, some of the larger industries use custom formulas specific to their business. These scores typically start with a FICO score, and then make adjustments to the score based on a proprietary scoring formula known only to that company.
4. Credit Reporting Agency Variations: The three major credit reporting agencies generally have different information on file for each individual in their databases. As a result, even if the same scoring formula were applied to the data on file, the credit reporting agencies would typically generate different credit scores based on the information they have on file. As a result, a consumer purchased credit score would likely vary from what a lender sees if the scores are generated from different credit reporting agencies.
So just how big is the difference in scores? It’s that questions that the CPFB is studying. In conjunction with the credit reporting agencies, the CPFB is conducting a study to determine the scope of the variances between credit scores provided to consumers and those provided to lenders.
To undertake this study, each of the three national credit reporting agencies will provide data on 200,000 consumers to the CPFB. The data will not include any information that could identify the consumer files selected for the study. According to the CPFB report, the “purpose of the data analysis will be to determine with greater precision and understanding the nature, range, and size of variations between the credit scores most frequently sold to creditors and those most frequently sold to consumers.”
For now, however, consumers will have to accept that there is no “true” credit score. In fact, given educational scores, industry scores, custom scores, and variances in credit history among the three national credit reporting agencies, most consumers likely have many credit scores. And while educational scores can provide insight into the credit worthiness of a consumer, it’s best to take the score with a healthy grain of salt.

GREAT NEWS! California Department of Motor Vehicles Will Take Your Identity Theft Report!

Monday, June 20th, 2011

Hello Readers,

I hope your summer 2011 is off to a good start.

We’ve received many, many complaints from identity theft victims that they have had problems with local police agencies taking their identity theft police reports. Some police agencies have refused to take a police report from identity theft victims. As you probably know from other blog entries, many of your civil law remedies rely on you initially obtaining a copy of an identity theft police report and providing it to the credit bureaus and to the creditors who are pursuing you for identity theft debts.

At a recent dinner I attended, I sat at the same table as two deputies from the California Department of Motor Vehicles. I discussed this problem with them, and each indicated to me that the DMV is more than happy to take an identity theft report and provide a copy to the consumer for his or her later use. In fact, DMV has jurisdiction over many identity theft cases because DMV regulates driver’s licenses, which are still the favored form of identification for many financial transactions.

So, if you find yourself the victim of identity theft and you need to file a police report, go to the DMV. A DMV identity theft report has all the force of a report issued by a police department or a sheriff, and DMV can cross-connect your report to your driver’s license.

Here’s the contact information you need:

Phone: 1-866-658-5758
Email: DLFraud@DMVCA.gov

Hope this helps!

IMPORTANT Information on Credit Scoring–the Bureaus Compile the Scores and, in most cases, THEY ARE BASED ON INCOMPLETE OR INACCURATE INFORMATION!

Monday, July 26th, 2010

Hello Readers,

Welcome to the “Dog Days,” so named because the “Dog Star” is high in the nighttime sky and very visible. My grandmother used to tell me that “Dog Days” were so named because dogs went blind with the heat of the late summer, but, upon further inquiry, I regret to report that my dear grandmother was misinformed.

On the subject of “misinformed,” you need to know that credit scoring is actually performed by the bureaus, using “algorithms” supplied by Fair Isaac. For those of us who did not major in mathematics, traditionally an “algorithm” referred to a set process or function through which you could put a number to obtain a result. A very simple algorithm might be “3x,” and then you would supply the specific number. So, if you supplied the number “4″, then the algorithm would give a product of 12.

Obviously, when calculating something by a highly complex computer system, the algorithms become more and more complex.

The essential point that you need to understand, however, is that the “algorithms” are the functions or processes through which your personal credit information is put to create a credit score. However, it is not nearly as scientific as most people believe. Below is a short article reprinted from the New York Times which identify, correctly, the credit bureaus as the ones who create the score, using algorithms licensed from Fair Isaac Co. This really is a classic example of “garbage in, garbage out,” because if the bureaus do not include positive accounts (which happens all the time) or if they include false or inaccurate negative accounts, your credit score takes a big hit.

Enjoy the article and enjoy the “Dog Days”. Here it is.

It is not FICO that comes up with a borrower’s score — it just sells the algorithms. The companies that do are the big three credit bureaus, TransUnion, Equifax and Experian. They gather input about the prospective borrower’s lending history from various lenders like credit card companies and auto dealers, plug them into a formula and derive a credit score.
You would think, given the critical importance of an accurate score, that there would be rules about the information that is submitted to them. There aren’t. Lenders can submit information about your credit history to one of the bureaus, all of them or none of them. Some of them turn over information right away; some take months; some don’t do it at all. Some are sticklers for accuracy; others are sloppy. The point is that the credit score is derived after an information-gathering process that is anything but rigorous.
And finally, they don’t take into account the many, many mistakes that are found in credit reports. My own credit reports, which I looked up for this column, are a case in point. Although my score was O.K. — the low 700s — the reports themselves were full of unpleasant surprises. They listed credit card accounts I didn’t have, and failed to list at least one big one that I did have. Two of them noted that five years ago, I was late on a car payment. (I was?) My daughter’s old Brooklyn address was listed as my former address. According to Experian, I was still writing for Fortune magazine. It said I no longer lived in a house that I just bought two months ago. TransUnion, meanwhile, listed The New York Times as my former employer. Currently, TransUnion said, I am an employee of Rite Aid.
Rite Aid? I know, I know — it is supposed to be up to me to catch their mistakes (which is also why they don’t have to care about the mistakes.) But what I find incredible is that we have imbued credit scores with these magical predictive powers — and yet the companies coming up with the scores can’t even get the borrower’s address and employer right. It would be funny if it didn’t matter so much.

LifeLock–What a Crock!

Tuesday, March 9th, 2010

Hello Readers,

We get a lot of inquiries about LifeLock and other similar services, wherein you pay the company a monthly fee to protect your credit report. Guess what? You could do this all yourself if you followed the advice on my website or on the Federal Trade Commission website, www.ftc.gov. For the most part, LifeLock simply places security alerts or security freezes for you, which is something you can and should do yourself anyway. It is not a service you need to purchase. It is the financial equivalent of paying a lot of money to have someone put gas in your car when you can do it yourself for less.

Evidently the Federal Trade Commission and several states Attorneys General agree with me. Today LifeLock (What a Crock!) paid out $12 million to settle fraudulent advertising claims. Here’s the story.

LifeLock Will Pay $12 Million to Settle Charges by the FTC and 35 States That Identity Theft Prevention and Data Security Claims Were False
LifeLock, Inc. has agreed to pay $11 million to the Federal Trade Commission and $1 million to a group of 35 state attorneys general to settle charges that the company used false claims to promote its identity theft protection services, which it widely advertised by displaying the CEO’s Social Security number on the side of a truck.
In one of the largest FTC-state coordinated settlements on record, LifeLock and its principals will be barred from making deceptive claims and required to take more stringent measures to safeguard the personal information they collect from customers.